Reference

Privacy Policy For Your zc88 Account

Our Privacy Policy explains what account details we collect, why we use them and how you can ask about your records before opening or using zc88.

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zc88 Privacy Policy For Your zc88 Account
CONTACT PATHS

Get Privacy Help Without Guesswork

A direct support path helps you ask about the Privacy Policy when a login, wallet record or phone detail needs checking.

Policy questions Ask which account details we hold, why a phone verification record appears, or how…
Wallet records If a DANA, OVO, GoPay or QRIS receipt appears with the wrong account status…
Account changes Request a correction to a contact detail or ask how to close your account…
DATA CONTROLS

How We Apply Privacy Policy Rules

We apply the Privacy Policy at the points where your data enters the account flow: registration, phone verification, login, wallet selection and support.

Account data

We use registration details and your verified phone contact to create the profile, return you to the correct account and send account-related replies. The Privacy Policy distinguishes these operational details from optional settings, so you can ask why a particular field is needed.

Cookies

Cookies can keep a login session, remember a language or preserve a page setting on your phone. Browser controls let you remove them, although changing cookie settings may affect account access or require you to verify the session again.

Login security

We examine login timing, device signals and verification events to reduce account misuse. If a sign-in looks unusual, we may pause a sensitive account step and request confirmation before showing wallet or profile details.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can help us reconcile a receipt with your account. We use the reference for the stated account and payment purpose rather than treating it as a reason to collect unrelated wallet content.

Retention

We keep records for as long as their account, security, dispute or legal purpose requires, then review whether they are still needed. The exact period can differ between a login event, a support message and a transaction reference.

Your request

You can contact support to ask for a copy or explanation of personal data linked to your profile, correct inaccurate details or ask about deletion. We verify the request first and explain any record that cannot be removed while an operational or legal reason still applies.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account questions you are most likely to have before entering the zc88 lobby. We keep the wording practical: what is collected at sign-up, how wallet references are used, why a device check may appear and which support path can handle a correction. Where eligibility or access is discussed, it depends on local law.

The Privacy Policy covers account details, phone verification, login and device signals, cookies, support messages and payment references. It explains why we use each category, how we protect account access and how you can ask about, correct or change data linked to your profile.

We may collect the contact details you enter, your phone verification result, login events, device or session signals and account activity needed to operate the requested service. We do not need your password in a support message, and we ask you not to send one.

Those wallet and payment names appear because a receipt or transaction reference can be linked to your account status. We use the reference to match a deposit or withdrawal request and investigate a payment question, not to request unrelated content from your wallet.

Cookies can keep your session active, remember a language or preserve a page setting when you move between login and the account area. You can manage them in your browser. Removing required cookies may sign you out or trigger another phone verification step.

Yes, contact the support desk through the account support channel and describe the correction or deletion you want. We verify that you control the profile before discussing personal data. Some transaction, security or legal records may need to remain for their stated purpose.

There is no single period for every record. A support message, login event and QRIS or bank transfer reference can have different retention needs. We keep each category while its account, security, dispute or legal purpose requires it, then review whether it remains needed.

The policy describes how we handle data when you use the service from Indonesia, while access and eligibility depend on local law. If you need a local clarification, contact support with your account reference and city, such as Jakarta or Surabaya, without sending payment credentials.

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